Yes

Yes

We can arrange pick up or schedule after hours drop off to accommodate your needs.

No rust. Rust, no matter what you do, will always come back.

We may be able to correct very, very SLIGHT surface rust but once it’s bubbled there’s not much that can be done because it will come back in 1-6 months (maybe at year at most).

In the VERY limited circumstance where a customer understands that the rust will come back, we may accommodate the request, but it will not be covered under warranty.

Yes. We perform a process called "blending" that allows us to match the vehicles original color or the part that is getting painted will match the rest of the vehicle.

Yes, we will be happy to work with any insurance companies.

The waitlist is currently about 3 months out.

Turnaround time depends on the size of the job, availability of parts and products, and volume of the shop.

On average, expect a couple of days for smaller projects up to a month+ for larger projects.

When your scheduled appointment date is approaching, we will contact you to give you a more accurate turnaround time.

We accept cash, credit card, and some 3rd party payment providers (Zelle, Paypal)

Our paint supplier will warranty any issue that the paint may have (This is very rare)

We will always stand by our work and correct any errors on our end, but there are some factors that we will not be held liable including:

• Previous paint work that was done incorrectly
• Rock chips
• Rust comeback
• Normal wear & tear

$500 deposit is due at booking.

50% down payment is due when work is ready to begin.

Balance is due upon completion.

We use Spies Hecker, one of the leading suppliers in the world with 140 years of history making top of the line paint products.

They put extensive focus on technology, incorporating it into how they invent, produce, and ship their products. It’s also approved by multiple car manufacturers for use with OEM parts, which is no small feat. When we work with their products, we know we’re working with the best. Now you do, too. Have questions? We’ll be happy to answer.

Our paint will look as good as your factory finish on the day it was purchased. We pride ourselves on our top tier work that will have you driving away feeling like it's a brand new car.

Although insurance companies may recommend a DRP shop, policyholders always have the right to choose any repair facility they want. 

Harley Davidson uses PPG for their paint colors. To find the exact color used on your bike, bring the VIN to Harley and they can find your paint code. We'll also need a sample of the color on a part so we can ensure the match.

Paint is not fully cured for 90 days. It will be dry to the touch, but still drying underneath. Clear coat is pourous so it has living, breathing holes and waxing it before the 90 days will suffucate the clear and it will seep into the color paint and can cause it to look faded.

Here are some notes on what some of the items mean on your estimate:

Operation:

This column lists the type of repair operation to each damaged part of your vehicle. Some common operations are:

Overhaul (O/H): Remove an assembly, disassemble, clean and visually inspect it, replace needed parts, reassemble and reinstall on the vehicle making any necessary adjustments.

Overlap: If adjoining parts are being replaced, there’s an overlap in that both individual operations include common welded surfaces or parts attached to both panels. Therefore, a deduction must be made from the total of the individual operations to compensate for the two or more repeated operations. Similarly, if the part has already been removed, it makes access to other parts easier.

Repair: Retain the original part or assembly and repair for time specified under the Labor Units column.

Refinish: Paint a part or assembly to match the original color.

Remove/install: Remove a part or assembly, set it aside and reinstall it later.

Remove/replace: Remove a part or assembly and replace with a different one.

Add labor OP: Additional repair operations required for the repair of your vehicle such as applying clear coat as required by certain year, make and models.

Sublet: Repair operation that may be completed by someone other than the body shop, but on behalf of the body shop.

Part type/part number:

This column lists the type of part and/or the part number to be used in the repair. Some common part types you’ll see are:

NEW and OEM or part number displayed: These are new, original equipment manufacturer parts.

A/M certified: These are new, certified non-original equipment manufacturer replacement parts.

A/M: These are new, non-original equipment manufacturer replacement parts.

Recycled: These are used OEM parts.

Remanufactured, reconditioned, or recovered: These are recycled OEM parts that have been rebuilt or refurbished.

OEM surplus: These are new OEM parts that are excess inventory from the Original Equipment Manufacturer.

Recovered OE: These are parts that are removed from a new vehicle for various reasons.

Estimate totals:

Lists a breakdown of all labor and parts costs.

Labor subtotals: These are the total time/dollar amounts of time each repair operation calculated with the local hourly rate

Costs: Total dollar amount of items other than parts and labor on your estimate.

Gross total:

The estimated total amount it will take to repair your vehicle to pre-loss condition. It’s the portion we pay + the portion you pay.

Adjustments:

The cost you may be responsible for.

Total Customer Responsibility:

This is the total of any amount you may owe as shown in the Adjustments portion of the estimate.

Net Estimate Total:

The amount we’ll pay after your deductible and any other listed adjustments are subtracted.